FAQs.

1. What products do you sell?

At So Real Fashion, we offer a curated collection of stylish footwear, chic accessories, and trendy anime print t-shirts designed for fashion-forward individuals.

2. Where are you located?

We are based in Dallas, Texas, and we proudly serve customers across the U.S. and beyond.

3. How long does shipping take?

• Orders are processed within 1-3 business days.
• Shipping usually takes 7 to 10 business days, depending on your location.
• A tracking number will be provided once your order has shipped.

4. Do you offer international shipping?

Currently, we only ship within the U.S. We are working on expanding our shipping options in the future!

5. What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, and Shop Pay for secure and easy transactions.

6. Can I cancel or modify my order after placing it?

Orders can only be canceled or modified within 24 hours of purchase. After that, the order is processed and cannot be changed.

7. What is your return and exchange policy?

• We accept returns and exchanges within 14 days of delivery.
• Items must be unused, unworn, and in original packaging to be eligible.
• Customers are responsible for return shipping fees.

8. What if I receive a damaged or incorrect item?

If you receive a defective or incorrect item, please contact us at talesofus504@gmail.com within 48 hours of delivery, and we will resolve the issue promptly.

9. How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your package’s delivery status.

10. How can I contact customer support?

For any inquiries, feel free to email us at talesofus504@gmail.com, and our support team will respond as soon as possible.